Definition of Outsourcing Reinvented

Outsourcing definitions abound, but most of these definitions carry the same essence. Similarly, consulting a dictionary for the definition of outsourcing would almost always yield a definition describing outsourcing as an act, of an established company, of availing the services of another firm to handle critical and non-critical business tasks. However, a more sophisticated definition of outsourcing would add another clause – that the outsourced company be an expert of the required services by the outsourcing company. Simply put, outsourcing is the corporate method of delegating processes, services, and transactions to a third party firm. In turn, these processes are done by the third party firm on behalf of the outsourcing client. Meaning, the third party firm represents the client in carrying out these business processes.


The definition of outsourcing and this is in partial consideration of the people involved in the outsourcing industry, can be stated as such: Outsourcing is a type of contracting whereby the outsourcing client provides the specifications and requirements of the business process to be outsourced. Although the outsourced firm complies with the requirements of its client, the management of the operations and its people is done independently by the outsourced firm. Hence, there is no ownership of the outsourced firm by the outsourcing company, nor is there a direct employer and employee relationship between the outsourcing company and the employees of the outsourced firm.


Given the definition of outsourcing, one is compelled or more appropriately, led to think how this innovative business solution started. Outsourcing goes way back thousands of years ago with the manufacture and trade of various goods. With the formation of small communities and the emergence of a trading society, people with specialized skills began to exchange their respective services for goods such as foods and tools. From woodworking and blacksmithing, people would barter their products or sell them for other products of equivalent value. This ancient form of outsourcing also evolved along with the advancement of society – evolving into the modern factories where the raw materials are sourced from a supplier to be manufactured by a different company. But, far from being a need to fill a lack, modern-day outsourcing is driven by other reasons: cost savings, highly skilled manpower, increased productivity, and opportunity to allocate time and effort to more important aspects of the business.


If at all the current definition of outsourcing and modern outsourcing practices are to be considered, there is one common thread among them – dynamism. From freelancers specializing in various skills like writing, customer service, and decorating, outsourcing also crossed over to other disciplines like finance. Accounting and computation of taxes are done by a freelance accountant, lawyers are hired to defend for a client, and there are advertising agencies to market products and services. However, the definition of outsourcing also evolved on a much larger scale. Companies solely dedicated to performing commonly outsourced business tasks have emerged, giving a new dimension to the outsourcing processes. The dynamism of its definition and its processes make outsourcing the way of life for modern businesses.


To get more information about outsourcing and remote offshore staff leasing, visit Solvo Global.


Before You Fire Someone

One of the biggest drags on productivity is an employee who under-performs in their job. When someone’s not pulling their share of the load, you’re not getting your money’s worth from them, and probably not getting the job done.


Still, before even the most justified firing, most managers experience a slow, agonizing burn of their patience for a long time. Then one day, the pot boils over and in a fit of anger, the boss fires someone on the spot.


Big mistake!


To make firing a substandard performer as swift, clean, and painless for everyone involved, be sure to follow these ten steps.


Be clear about job performance expectations. Ideally, you have written guidelines for what work is to be done, and how it is to be done. You can’t hold someone accountable for unstated standards.


Provide timely, thorough and helpful feedback. Your primary goal is to help someone get up to speed, not build a case for dismissal.


Along with your coaching, document your observations. Keep a record of both progress and specific shortcomings.


Formally review performance in a scheduled face-to-face meeting. Explain to the employee that his or her performance is not acceptable and is not progressing as it must. Be specific. Cite examples.


After laying out your performance observations, give the employee an opportunity to provide you with information. Maybe the training was inadequate, the instructions confusing, the equipment deficient. Listen with an open mind. Be fair. And offer to be of help. Accept that you may need to play a very active role to help someone catch up to where they need to be.


Give the employee who is not making progress the opportunity to transfer to someplace else in the company, especially if he or she acknowledges that the job isn’t going well, and probably won’t. A poor performance in one area does not make someone a poor performer. They may be toiling in frustration because they are in the wrong job for their talents, skills, and interests.


Following your performance conversation, provide the employee with a written record of your review. Put a copy in your files, and send one to the human resources department.


Give the employee a reasonable opportunity to right the wrong. Sometimes simply bringing the deficient performance to someone’s attention, and letting them know that it matters, is all that it takes to get a wayward employee on the right path. Or you can even take him to a motivational speech event with the team.


Monitor progress closely. If you don’t see sustained correction, again, formally review the performance and be clear that continued employment is predicated on working up to your published standard. Don’t be oblique. At this point, deliver a clear ultimatum: Do the job as prescribed or you won’t have it. Period.


If, after coaching, encouraging and fairly evaluating the performance still lags, pull the plug cleanly and without delay. Don’t let the wayward employee linger in their post. When it’s time to make the break, do it directly, quickly, and clearly. Thank the person for trying, wish them well in a position that is better suited for them. And then see to it that they depart for their new and inevitably better life.

One other thing. With new hires who quickly don’t look as good on the job as they did in the interview, correct sooner rather than later. And be prepared to fire in the same manner.


Quickly intervene the moment you detect that the new employee is off course. If, after providing ample feedback and support, you don’t see serious correction, act swiftly. No one is served by prolonging the prelude to the inevitable. The sooner you cut a subpar performer, the sooner you can devote your energies to getting someone better suited into the position and performing at full throttle.


If you have a probationary period, use it; don’t wait. Do everyone a favor and eliminate the misery sooner rather than later. That is always in everyone’s best interest.


Selecting a suitable Financial Adviser

A financial adviser assists you when you become weak with your investment and guide you to get back to the track.

Every person has some dreams and to fulfill them rightly, he tries many things. However, some make their dreams come true, whereas, some remain trying the life long. It is not like that their destiny doesn’t want them to make their dream a reality, but the fact is that their strength and will power to strive for something that they want to achieve lets them delete the difference between a dream and the reality. Believe me, if dreams would have not been there, all of us would have been walking in the world without any purpose in our life.


Some people dream to make more and more money either to enjoy luxury today or to secure their comforts for their future. Becoming rich and famous is the dream of many people and no one would get surprised if they escalate their money-making measures for this sake. Sometimes, this luxury and comfort arrive only with wealth, but it is highly essential to know the steps necessary to acquire increased wealth for commensurating the luxury one wants.


Now, thousands of books are available from numerous authors specifying you the ways through which, you can make millions from different investments. However, you know the way through which you can generate significant profits from the investments, but what will you do if you fall into a trouble. Definitely, you will need a person that can advise you to get out of the troubles and ride efficiently towards a smooth road of investment. You will require a financial adviser that could help you by giving advice for being a successful investor.


Financial advisers are the professionals assisting the investors with giving them valuable advice to drive them efficiently towards gaining enormous profits with their investments – to check a great company for this, click here. They advise how you could use your hard-earned income for a profitable achievement. Financial companies invest much of their money in their financial representatives and advisers. Now, it is your responsibility to choose a suitable financial adviser for you that can not only drive you out successfully from the problems you are facing, but also provide you successful measures to generate profits from the investments, tax minimization and wealth creation, etc.


Before selecting a suitable financial adviser, you must first try to decide about why you need advice.

If you are sure about the things on which you desire some advice, you can directly talk to your financial adviser  on the desired field like for asset protection, you need to talk to an insurance agent. On the other hand, if you desire advise on wealth growth, certified investment professionals can assist you with appropriate advice.

Try to achieve as much possible information as you can. However, never forget to look at the financial representative’s credibility which you are picking to take financial advice. Always make sure one thing that you should not make any payment in cash to your financial adviser, it should be done only with a money order or a check addressed only to the company to which you are making payment and not to the person with which you are dealing.


Taking advice from your financial adviser opens the door of financial success for you along with bringing you enormous wealth and reaching you towards financial success. The one thing becomes important and that is the selection of the best financial adviser for you. Choosing the right people for the right advice is the key to success in the investment market. With the assistance of a good and efficient financial adviser, you can make your dreams come true.

How Should You Describe Work Experience In Your Resume

In this article we will look at the experience section of your resume and provide key strategies to make it effective. The job experience section of your actual resume should include typically the following, such as company address, contact details, names amongst supervisors and so after.

The most critical thing to keep in their mind is to concentrate on your accomplishments. There are going to be many people who got held similar positions and they each would have other job responsibilities. What may help you get noticed is information regarding how well you practiced your responsibilities, or perhaps in other words such as what were your main accomplishments. I indicate 2-3 bullet variables (or a piece of 3-5 lines) to describe task responsibilities and 4-5 bullet points delivering details of these achievements.

A good way to communicate your achievements is through Action-Benefit statements. Action-Benefit statements use your individual accomplishments and experience to demonstrate the actual positive impact you bring to the companies – show how great you fit all of the job requirements. An incredible Action-Benefit statement is comprised of Action: Distinctive action that you have taken when experienced with a situation, problem or investment that enabled most people to achieve a suitable positive result.

Bring up the positive benefit for the organization, for example maximize in revenue, any reduction in costs, streamlined processes or it may be systems, or advanced morale. Start these statements with verbs such as  Managed, Spearheaded, Directed, Implemented, Executed, etc. and call the attention from the hr services workers. If you still don’t have a well established hr management department, there are companies online that offer this kind of services, such as Solvo Global, making it easier for you to check the options and make your decision. 



Case Studies for Innovative Branding: Fashion

In this article we’ll be taking a look at integrated sponsorships and how innovative marketers are using them to build their brands. This time out, we’ll look at Alloy Online’s recent partnership with Seventeen Online, and see how a smart, integrated sponsorship was created that truly marries the right brand with the right content environment.

By now, we’ve probably all heard the reports — over the next few years banners will decline as a percentage of overall web ad spending and sponsorships will rise dramatically. eMarketer’s just released report underscores the shift — its estimates show banners will shrink from 52 percent of all dollars to 26 percent, while sponsorships will increase from 40 percent to 58 percent in the same period.

Why is this happening?

More stats from eMarketer point out the obvious reasons why: 1) over 99 percent of banners don’t get clicked on; 2) almost half – 49 percent — of users don’t even look at banners; and 3) only 9 percent of web users even look at banners with any regularity.

Rich media holds the promise for a more intrusive and powerful branding message (and will certainly succeed when broadband becomes more widespread). But the question is still: What can you do for your brand or client that will produce an impactful, interactive strategy and/or campaign today?

The answer may lie in creating a highly integrated sponsorship to provide a more involved brand experience. Furthermore, working in partnership with a web publisher who clearly delivers your brand’s target both in demographics and psychographics, and who will work with you to create a sponsorship that uniquely meets the demand of your brand strategy, will produce winning results NOW.

The Alloy Online partnership is an example of this kind of deeply integrated sponsorship. And, the company further increased the odds for success by partnering with Seventeen Magazine Online, thus combining the power of two leading trans-media brands for teen girls.

The partners created a multi-faceted model that maximizes integration and ROI by: 1) driving user registration for Alloy, 2) branding Alloy through association with Seventeen, 3) creating excitement and buzz through unique promotions, and 4) building traffic on the Alloy site — all in a single sponsorship.

Alloy is a leading Internet destination providing community, content and commerce for teens. Alloy has as its primary goal the creation of Internet media partnerships designed to drive customer registration.

To meet this objective, Seventeen Online built a co-branded registration area housed within the Seventeen site. Each month a different promotion will run on to drive registration — an example is the current “Perfect Prom Thingies” sweepstakes to win prom accessories. These promotions will run throughout the site via banners and fixed buttons in key content areas and on the home page. Online newsletters will also be incorporated into the mix with links back to the co-branded registration area.

In developing this part of their program, Alloy again utilizes a basic rule of web success: Bring your content, promotion, and/or message to where the customer is, instead of focusing 100 percent of your energy on the difficult (and often unsuccessful) task of diverting consumers to your site and away from the place they’ve chosen to be.

The other goal of this campaign is to drive traffic to Alloy Online. This is accomplished by running banners throughout with messages like “Get Free stuff at Alloy” in order to incentivize Seventeen’s audience to visit the Alloy site. Additionally, Alloy’s popular “Virtual Makeover” content is integrated within the Style File fashion area on with links back to Alloy.

Since Alloy and Seventeen share similar audiences, Alloy is able to link its brand with the Seventeen brand, and through this partnership ally itself with a premier fashion source for female teens. In doing so, it gains the rub-off power of the Seventeen brand, as well as capturing the Seventeen audience while they’re in a “fashion state of mind.”

Alloy’s VP of Business Development, Andrew Roberts, sums up the value of this partnership best. “As a leading Internet site for teens, we are very selective in how and where we spend our online ad dollars. With banners alone, it’s very difficult to create a strong emotional connection to our brand without completely partnering with a site. When advertising on other sites, we realize that our targeted user has self-selected that destination.

“Our goal is to find the best way to involve them with the Alloy brand on another site’s turf,” Roberts added. “We are always looking for innovative ways to integrate our brand’s message with the site’s content. Our partnership with Seventeen Online is a great example of how we are delivering our great contests and cool content to our targeted consumer in an environment that enhances the Alloy brand.”

Building Credibility: Your Good Name

Building Credibility - Your Good NameYes, it’s obvious, but if you don’t start here, there’s no sense in doing anything else. Doing your job well is obviously the single most important thing you can do to build a positive reputation for your small business or startup. Customer service is a close second. But let’s be honest. In today’s competitive marketplace, customers expect you to win. They presume you’re competent and they demand exceptional service. Today, building  your business’ reputation is about doing your job well and then going the extra mile—using your marketing muscle—to make sure that your customers and potential customers know that you’re accomplishing more than they expect.

Write Articles. Part of any plan to build your reputation should include getting published. First, you’ll need to find an editor. This is not as hard as it may seem. In fact, the growing number of print and Web-based publications with insatiable appetites for content means there are more opportunities than ever to find a home for your article. But you have to take the lead. Contact editors that might be interested in publishing your articles. A good place to start is with the publications you already receive, or those that are targeted toward the audience you want to reach.

Introduce yourself to an editor by sending an email about a story you’d like to write. Or, when a publication runs a feature that addresses your area of expertise, phone the editor directly. Volunteer to write an opposing viewpoint or provide timely information that adds a new twist to the topic for any follow-up stories that may be running.

If finding the time to write is an issue for you, there are several creative ways to share the workload. For example, you can join forces with a colleague or co-author an article with one of your clients. Collaborating on an article is a great way to deepen your working relationships. Moreover, your partner may have already established a relationship with an editor.

Another option is to hire a professional who can create a content marketing strategy for your startup. Some marketers charge by the hour and you’ll find reputable ones whose rates are reasonable. Also, you must remember to take time to provide your digital marketer with clear and specific direction. After all, it’s your reputation that’s on the line.

Give Speeches. Speaking engagements put you in front of a captive audience with a keen interest in the topic you’re addressing. If you fear public speaking, recognize that thousands of people— even famous individuals on the high-priced speaking circuits–feel the same way. Overcome your fear of public speaking by facing it head on and developing the skills you need to be successful in front of an audience. Take a presentation skills course each year or visit your local Toastmasters on a regular basis to practice giving presentations. But don’t pressure yourself. Start by addressing a small group of friends. Ask them to honestly critique your speaking skills and heed their comments. Gradually work your way up to larger audiences and you’ll soon find a comfort zone.

ccept speaking engagements

And, don’t get discouraged if finding a podium seems difficult at first. The competition for speaking opportunities is usually focused on exclusive, high profile events. There are hundreds of local and national industry organizations looking for speakers that are often overlooked by those seeking a podium. These venues are not only good practice arenas—they are great places to find clients.

Get Quoted. A study found that people that call you after learning about you in the media are substantially more likely to hire you than those that “cold call” you or that you call first. Needless to say, it behooves you to make connections with the media. Before making your first contact, however, remember that your interactions with the media are business transactions and nothing more. You’ve heard the warnings before: nothing is “off the record” — and stick your talking points.

Also, do your homework. Think about what sets you apart from others in your business and pay close attention to headlines in publications your customers regularly read. See who gets quoted and why. Review the editorial calendars and find reporters who are dedicated to issues that pertain to your practice niche. Read what they write and get familiar with what excites them. As you take these steps, you will begin to define the kind of an expert you want to be and you’ll start to see how you can dovetail your message with the hot issues of the day.

Get quoted

Once you’ve done that, you’ll be ready to acquaint yourself with local reporters. Find out who their audience is and how they select stories. Elaborate on your areas of expertise and provide leads for current stories. Ultimately, you want them to see you as a valuable resource and place your name on their list of experts in your area. Avoid jargon at all costs and practice using colorful language that clearly states your point of view. Great command of plain language will make you quotable. Keep at it and they’ll come around.

Most importantly, make it easy for the media to find you. Consider listing yourself in media directories such the Yearbook of Experts. These searchable databases will maximize your online exposure and make it easier for the right people to find you. And, remember to return calls QUICKLY! Reporters are always on deadline; they can’t wait four or five hours to hear from you. Another source is just a phone call away.

Make the Most of Each Activity. And speaking of deadlines, today, everyone is strapped for time. To build your reputation by writing articles, making speeches and getting quoted, you must find a way to optimize your efforts. The best way to conserve time is to use what we call the “Core and More” principle. Simply put, for every core reputation building activity that you perform, there should be at least 3-5 more ways for you to capitalize on that single effort. For example, for the suggested tips listed above, go for more by working with a firm whose expertise lie in digital  marketing.

Keep Your Cool During The Summer

Keep Your Cool During The Summer
If we take proper precautions, enjoying the outdoors during the summer months can be a walk in the park!

When summer is in full swing, the heat is blistering at times, it makes sense to take the adequate measures to prevent heat illness, dehydration and the damaging effects they can bring. The Center for Disease Control (CDC) states that between 1979 and 2003, 8015 people succumbed from excessive heat exposure. That was more deaths during the same period in this country than from hurricanes, lightning, tornadoes, floods, and earthquakes combined.

Heat related illness happens when the body cannot cool itself properly and the body becomes over-heated. Generally sweating cools the body but when it is not sufficient, damage to the brain and other internal organs can occur. Although everyone is susceptible to extreme heat, special attention should be paid to/by those who are dehydrated, older, obese, have a fever, have heart disease, are mentally ill, have poor circulation, are sunburned, use prescription drugs or alcohol.

Healthy and young people participating in strenuous activity should exercise caution as well. When temperatures are high remember to keep cool and follow these suggestions from the CDC:


Increase fluid intake during hot weather; drink 8 ounces. of fluid (not alcohol) every 15 minutes.

Replace salt and minerals lost during sweating by consuming a sports drink, most contain the minerals you’ll lose from sweating.

Limit outdoor activity to early morning or evening if possible; if not take breaks in the shade to allow your body’s thermostat to recover.

Pace yourself while performing outdoor activities, if you become faint, lightheaded, weak or confused get to a cool area or at least some shade and rest.

Stay cool indoors as well; if you don’t have air-conditioning go to a public place that does such as a mall or public library or call the health department to find the nearest cooling shelter.

Check on those who are more susceptible to extreme heat (infants and children, people older than 65, obese individuals, and the physically and mentally ill) at least twice a day. If they live alone, go by and check on them.

Gradually adjust to the environment: if it suddenly becomes hot take it easy, if you travel to a region with warmer weather than you’re accustomed to give yourself a few days to become acclimated to the heat.

Do not leave children or pets in the car unattended. Temperatures can rise very quickly in the first 10 minutes even with the windows down. Before leaving your car check to make sure everyone is out.

sun protection

Wear appropiate clothing and sunscreen when venturing outdoors: light-weight, light-colored loose fitting clothes are best. Also use a sunscreen (15 SPF or higher) to protect exposed skin. Wearing sunglasses and a wide brim hat can provide protection from the sun’s rays as well.

Use common sense; avoid hot and heavy meals that can increase the body temperature, replace fluids and minerals with appropriate fluids, dress infants in light weight, light colored clothing and remember to protect their heads from the sun as well. Make sure to give pets plenty of fresh water as well!

Safe Swimming Advice for Vacationing Families

Safe Swimming Advice for Vacationing Families
Water Safety Rules Make Vacations Truly Fun for Everyone

A vacation to an exotic beach destination is a dream getaway every family hopes for. What’s not to love about spending a few weeks at a sandy beach with calm and clear waters that’s safe for swimming? Sometimes the water is so clear one can see the pebbled bottom. But even though waters look calm and pretty, they still present dangers to young children. So while they are off relaxing, parents can never relax their vigilance.

According to professional lifeguards, kids should be supervised constantly. Watch them entering and leaving pools, watch them swimming, and watch how deeply they wade. Watch them playing on beaches where tides and undertows can change things in a flash. One lifeguard supervisor stresses that whenever possible, a parent should not only watch, but be right there next to his or her child.

Be Informed for Safer Swimming

Besides being observant, parents also need to aware – aware of their child’s swimming ability for starters. Knowing how to float, tread water, breathe and swim, are all essential to water safety. Parents can also build awareness with tips from sources like The Swim for Life Foundation, a national organization dedicated to drowning prevention, or Johnson & Johnson health programs.

Here are more swim safety tips every family should practice:

  • Stay in areas of a lake, ocean or pool where a lifeguard is present (if there is no guard, only swim with a qualified buddy)Swim safety tips - lifeguard
  • Read the depth markers on pools and check if the child’s feet can touch the bottom
  • Get swimming instruction from a Red Cross certified program (most gyms teach children to swim as early as eighteen months of age)
  • Learn about jellyfish and teach kids how to spot them and avoid stings ( as well as where to go and what to do should someone get stung)
  • Consult hotel staff or local news to learn the water temperature, and about possible natural/weather hazards
  • Never dive into shallow pool waters or from the shore of a lake
  • Differentiate a toy from a swim aid. Only use approved flotation devices when swimming and boating
  • Keep calm, composed, and confident. Panic only increases the possibility of drowning

These rules are good for families on vacation. When the family has a pool at home, many of the same rules apply. Families that own pools must also secure the pool area – with a fence, lock, cover and/or alarm.

call emergencyAnother way to keep water safety in mind is with the term Safer Three. Its three elements are Safer Water, Safer Kids and Safer Response. Safer Water is about observing and fencing in pools and water play areas, Safer Kids is about teaching kids safety rules and getting them swim instruction. Safer Response encompasses learning CPR and educating youngsters to contact 9-1-1 Emergency Services personnel.

Remember, packing gets a family ready for a vacation, but there are other ways to fully prepare for a trip. Make sure safe swimming rules are part of the family vacation plans. Then everyone can really relax and have a good time.

The Importance of Safety Training on a Construction Site


The Importance of Safety Training on a Construction Site - Preventing Accidents and Injuries

Construction, one of the most hazardous industries for an employee to work in, has very high death and injury rates globally. Workers are exposed to potential risks on a daily basis. This is the reason why staff at construction sites have to be regularly trained on how to identify and avoid workplace hazards.

The Law Concerning Workplace Safety

The Occupational Safety and Health Act 1970 was passed in the United States to place the responsibility on employers to ensure that all employees and staff have safe working environments. In construction, this requires taking action to remove or reduce the number and severity of hazards encountered on site, as well as providing adequate and ongoing training to ensure workers are able to identify and avoid any risks that they are exposed to.

In the UK, the Health and Safety at Work Act was passed in 1974, and serves the same function as the Occupational Safety and Health Act in the United States; to ensure that all workers retain the right to carry out roles and functions in a safe environment.

Hazards Found on a Construction SiteThe Importance of Safety Training on a Construction Site - Hazards Found on a Construction Site

Construction workers are exposed to a number of hazards while on site. Heavy machinery poses a risk of crushing, which can cause severe injuries or even death. For those working in the vicinity of electrical cables, the risk of electrocution can have similar consequences.

Those working at height run the risk of falls. Even those not involved with operating heavy machinery or working from height can be at risk of injuries or conditions, such as stepping on a nail or suffering temporary hearing loss from working in a noisy area.

The Importance of Safety Training on a Construction SiteThe Importance of Safety Training in Construction

All workers of a construction firm have to be updated on safety training. Without proper training, workers in the construction industry wouldn’t be equipped with the necessary knowledge and skills to spot potential safety risks given the dangerous work conditions. All employees must be trained to safely remove or minimize work hazards to prevent more harm and injury.  If workers feel that their health and safety is at great risk, they might feel neglected, affecting productivity levels and employee loyalty.

Safety training is also a great way for employers to prevent legal complications. By ensuring that they have provided their employees with the necessary training to prevent injuries and accidents, the construction company can prove that they have taken steps to maintain health and safety in the workplace.

The Consequences of Being Negligent when Providing Training

Any company that is found to be negligent in providing employees with a safe working environment is at risk of employees suffering serious injuries or even fatalities on construction sites. This leaves the company vulnerable to compensation claims, which can be financially damaging, or even crippling for smaller businesses.

The reputation of a company will also be severely affected, resulting in unhappy workers who may seek employment elsewhere. Clients who are not confident in a company’s ability to manage a safe site may take business to a competitor with a better safety record.

Safety is of paramount importance in any company; but some industries find themselves more exposed to risk than others. Managing this risk is a vitally important part of business, and can avoid complications and problems in the future.

How Employers Can Help Relieve Workplace Stress

How Employers Can Help Relieve Workplace Stress

Workplace stress is contagious. Whatever fine filaments, which connect individuals, transmit stress most effectively from one person to another. Whether it be a grimace covered by a smile or a tendency to talk quickly, humans are very good at picking up on threat. It’s a survival mechanism. If one individual in the herd perceives a threat, its probably a good idea for everyone to take note. If its the boss, its even more important and this top-down transmission can damage a workplace. Unmanaged and unacknowledged stress has to go somewhere, but the degree of separation and inadequate communication in stressful times makes it difficult for subordinates to fix a problem, which didn’t originate with them.

Acknowledging Stress in the Workplace

Managing stress in the workplace is clearly as important for managers and employers as the other roles they perform and managing their own stress by acknowledging it to subordinates is a very good place to start. Culturally, there is a tendency to view personal stress in the workplace as a weakness, but the fight-flight response indicates that stress is a life-saving and natural part of life. Managing excessive stress and supporting stressed employees in an open manner really is part of the job.

According to The European Foundation for the Improvement of Living and Working Conditions’ year 2000 survey, which periodically gathers data on the European Union’s working population, there appears to be a high correlation between stress, musculo-skeletal disorders and features of work organisation, such as repetitive work and work pace. Therefore, it can be said that carrying unacknowledged stress in the workplace is leading to physical health problems and the culture of a business plays into the stress levels of employees. There may be some truth in the saying that when it comes to stress, “People don’t leave bad jobs; they leave bad managers.”

Moreover, Australian experts in this field of workplace support say that workplace stress should be addressed immediately to avoid a decline in employee productivity. When employees suffer from unresolved stress, performance and job satisfaction are affected.

Employer-Initated Stress Management Programs

How Employers Can Help Relieve Workplace Stress - Employer-initiated Stress Management Programs

Some suggestions for de-stressing the workplace:

  • Recognise stress as a serious issue for individuals and business as a whole.To engender team support, celebrate periods of intense productivity as a group to show appreciation.
  • No matter how intense the workload, keep communications channels open. The more stress, the more communication needed.
  • Legitimise anti-stress techniques, such as massage and meditation.
  • Share methods of stress reduction openly.
  • Consider time-out as a viable antidote to a very stressed employee.
  • Encourage laughter (those email jokes are not such a bad idea).
  • Listen to ideas posed by employees. Inspiration deposes stress.
  • Recognise that personal issues influence work performance because everyone is human.
  • As a boss or management figure, apologise when personal stress leads to irritability.

How Employers Can Help Relieve Workplace Stress - Executive Stress Leads to Employee StressExecutive Stress Leads to Employee Stress


While there are many stress reduction programs available to employees, one of the best ways to manage stress in the workplace is for employers and managers to learn and implement strategies to manage their own and then pass these techniques on to employees. Leading by example cannot be underestimated in an business environment where productivity and personal success depend on group behaviour.